Around the World in 8 Marketplaces

By Laura Hare on September 13, 2018

“By 2020, more than 50% of online sellers will either list their products on marketplaces or sell third-party products on their core commerce sites” predicts Gartner. Despite the prevalence of the marketplace model across the world, for many in the retail industry, marketplaces mean Amazon.

And put simply this couldn’t be further from the truth.

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The Rise of Online Marketplaces in Digital Grocery

By Laura Hare on September 4, 2018

Grocery retailing is being profoundly transformed. It’s predicted that within a decade, grocery shopping as we remember it will be unrecognizable. Amazon’s acquisition of Whole Foods in 2017 marked a milestone in the evolution of the grocery store, bringing an eCommerce first, technology-driven approach to a sector noted for its digital latency. The Food Marketing Institute and Nielson together estimate that 70 percent of consumers will buy at least some groceries online in the next five to seven years. In fact, online grocery sales are predicted to reach $100 billion by 2022 in North America alone.

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Three Steps to Transition Your Apparel Brand into a Lifestyle Brand

By Adrien Nussenbaum on August 28, 2018

It’s been a challenging few years for the retail industry, and apparel retailers have been among those hit the hardest. And while there may not be a single explanation for why this is, there are a few key drivers. For one, it’s no longer fashion brands that set the trends, rather customer expectations are now driven by influencers on Instagram, Snapchat and other social media platforms. Compound that with competition from emerging, more nimble retailers and eCommerce giants such as Amazon making a play in the space, and you have the perfect combination for friction and challenges.

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It’s Time to Wake Up and Find the Amazon in You

By Adrien Nussenbaum on August 22, 2018

The UK retail market has experienced a turbulent few years with major household names issuing bankruptcy warnings. Last week it was announced that U.K. retailer, Homebase, was set to close another 43 stores amidst struggling trading conditions. Chief Executive Damian McGloughlin was quoted as saying: “Launching a CVA has been a difficult decision and one we have not taken lightly. Homebase has been one of the most recognisable retail brands for almost 40 years, but the reality is we need to continue to take decisive action to address the under performance of the business.” It’s since been speculated that Amazon is primed to pick up Homebase real estate to facilitate growth in their on-demand delivery service.

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The Services Revolution

By Laura Hare on August 8, 2018

 

In a time of unparalleled flux, UK and US retailers have something in common. They are increasingly looking for the next point of differentiation to stay relevant to their customers. As consumer behavior evolves, many are seeking ‘experiential’ or ‘service-based shopping’, and this new way of conducting commerce could just provide the beacon of hope the industry needs.

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How to Make the Most of the Back to School Shopping Spree

By Laura Hare on July 26, 2018

Whether the impending end of the summer break fills you with joy or dread (no judgement here!), there’s no denying back to school shopping has become big business for retailers. This year, spending on the second highest retail peak in North America is expected to reach $27.5B (when combined with back to college shopping that figure soars to $87B), equating to a spend of $685 per household.

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Why Hasn’t Amazon Stopped Fraudulent Sellers? (And how to do it)

By Laura Hare on July 2, 2018

Last week Amazon announced that the Vice President of the Amazon Marketplace (a 12-year company veteran) would lose a number of his responsibilities to Doug Herrington, leader of Amazon's retail group. Amazon marketplace now makes up over half of the retailer’s total revenue, however the marketplace has been recently fallen victim to a surge in seller counterfeits and scamming tactics.

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Are consumers more cost conscious than ever before - and could retailers could be missing a trick?

By Laura Hare on June 28, 2018

Findings show that Amazon is the go-to site for research as shoppers seek greater product selection and availability, and will reject those that can’t meet their standards.

We polled 1,000 shoppers to understand how they feel about the choice available to them, the impact of out-of-stocks on their experience and what keeps them loyal? And the results are in!

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Why are more and more retailers adopting a marketplace mindset?

By Laura Hare on May 10, 2018

 

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Retail Week Live Blog 2018

By Laura Hare on March 7, 2018

We're talking about retail and we're live. Welcome to Retail Week Live 2018!* This year we're back at the enormous Intercontinental O2 near the historic borough of Greenwich, the place where time was created and we will be bringing you all of the highlights (well, as many as we can fit in!) from the two day conference. As we enter an increasingly unpredicatable and turbulent year for the UK retail industry, it's never been more important to hear from leaders across the space and their priorities to build a stronger future for retail.

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